
Welcome to Simply Snakes
My Guarantee
Animal's ordered at full price have a full guarantee for 30 days after date of delivery. Sale animals will have a specific guarantee based on the sale. Please inquire.
If you are not 100% satisfied with your animals you have 48 hours to return them to Simply Snakes at your own cost. I must be notified via email before the animal's are returned so I can be there for the replacement. There are no exceptions to this, bringing an animal back to me without notifying me via email will void your return guarantee. There will also be no refunds for returned animals. You may use those monies to purchase another animal from that year's hatchings, or use it towards a deposit for next year's hatchlings.
Furthermore, if within that 30 day period you encounter a problem, please contact me immediately so that I can help you fix it. If you fail to do this and/or take advice from others, your 30 day guarantee is voided. I am sorry to do this, but I cant be responsible for someone else's information.
Terms and Conditions